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Re: People not getting web store emails

Posted: Thu May 06, 2021 1:43 pm
by exxos
:sigh:

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Will open up a support ticket...

Re: People not getting web store emails

Posted: Thu May 06, 2021 2:56 pm
by exxos
The rDNS for 81.4.101.12 is currently set to exxoshost.co.uk
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Same sh*t :roll:

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Oh no it hasn't.... :roll:

Re: People not getting web store emails

Posted: Thu May 06, 2021 3:26 pm
by Badwolf
exxos wrote: Thu May 06, 2021 1:36 pm
Badwolf wrote: Thu May 06, 2021 1:25 pm The 'solution' is you use Microsoft or Google to send you emails through. You would not be the first to speculate if this is, in part, the aim.
This does not really help with how my web store works because emails are sent out automatically, order receipts and tracking emails etc. it is one reason I set up my server in the first place to automate all these tasks.
Give Microsoft money, they'll let you forward your automatic emails via their servers (often called 'smarthost' in mail server configs). Google the same, although they might let you have some per month free (not sure how business email works with them).

Depressing, but it's the easy way out: the can't beat 'em join 'em approach.

Amazon know what a PITA is is and have invented their own API for the purpose: https://aws.amazon.com/ses/

I run my own (personal) email server too. There's always someone I can't email until I go digging around in mail server configuration options or renew a certificate, or fiddle with my DNS or this or that ...and it's normally Gmail or Hotmail (outlook.com).

BW


PS. My server had a couple IPv6 addresses -- I never used them for anything and didn't worry about 'em. Then Google starts accepted mail on IPv6. All my emails to gmail addresses start bouncing. Why? No reverse lookup for the IPv6 address. I think I ended up turning off my IPv6 addresses until I could figure out what I had to do! Of course, from my point of view I'd literally changed nothing, but that's the march of the state of the art. :|

Re: People not getting web store emails

Posted: Thu May 06, 2021 3:27 pm
by Badwolf
exxos wrote: Thu May 06, 2021 2:56 pm Oh no it hasn't.... :roll:
Minimum time to live is often a day, sometimes a week.

Good you got the PTR bit sorted. Give it a little while now.

BW

Re: People not getting web store emails

Posted: Thu May 06, 2021 3:29 pm
by Badwolf
https://www.mail-tester.com/spf-dkim-check

This place is worth a play with too.

Send an email to a one-time address, get feedback.

BW

Re: People not getting web store emails

Posted: Thu May 06, 2021 3:36 pm
by exxos
I was using this one..https://tools.redsift.com/sift/investigate

mostly just moans about DKIM... one site generates some keys, no idea what for or what to do with them tho :(

Re: People not getting web store emails

Posted: Thu May 06, 2021 3:43 pm
by Badwolf
exxos wrote: Thu May 06, 2021 3:36 pm I was using this one..https://tools.redsift.com/sift/investigate
mostly just moans about DKIM... one site generates some keys, no idea what for or what to do with them tho :(
You either decide to support DKIM (deep dive into your mail server config or your mail generation process, arsing around with cryptographic tools and formats plus then fiddling with DNS), or ignore them.

The latter will probably put you in the junk folder of most big providers, but will buy you a bit of time until the day comes they just get rejected outright. The former might not be considered worth it versus paying a Microsoft or Google to relay the mail on your behalf.

I only finally set up my own server's DKIM earlier this year after some company started hard-failing me. I forget who.

We offer it at work. Only about 50% of companies take it up at the moment and hardly any governmental organisations, surprisingly. You might get away with it for a while yet.

BW

Re: People not getting web store emails

Posted: Thu May 06, 2021 4:00 pm
by exxos
Badwolf wrote: Thu May 06, 2021 3:43 pm You either decide to support DKIM (deep dive into your mail server config or your mail generation process, arsing around with cryptographic tools and formats plus then fiddling with DNS), or ignore them.
I followed this...

https://www.linuxbabe.com/mail-server/s ... im-and-spf

But I just get back..
sudo opendkim-testkey -d exxoshost.co.uk -s default -vvv
opendkim-testkey: using default configfile /etc/opendkim.conf
opendkim-testkey: checking key 'default._domainkey.exxoshost.co.uk'
opendkim-testkey: 'default._domainkey.exxoshost.co.uk' unexpected reply class/type (-1/-1)
:shrug: :comp:

Re: People not getting web store emails

Posted: Thu May 06, 2021 4:37 pm
by Badwolf
Did you do the "Publish Your Public Key in DNS Records" bit, as I can't see it either:

Code: Select all

% host -t any default._domainkey.exxoshost.co.uk
Host default._domainkey.exxoshost.co.uk not found: 2(SERVFAIL)
BW

Re: People not getting web store emails

Posted: Thu May 06, 2021 4:39 pm
by exxos
Badwolf wrote: Thu May 06, 2021 4:37 pm Did you do the "Publish Your Public Key in DNS Records" bit, as I can't see it either:
Get same

Code: Select all

host -t any default._domainkey.exxoshost.co.uk
Host default._domainkey.exxoshost.co.uk not found: 2(SERVFAIL)

You mean this.. ?

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