Re: People not getting web store emails
Posted: Thu May 06, 2021 5:16 pm
Maybe it will magically start working in a few hours time
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People not getting web store emails
https://www.exxosforum.co.uk/forum/viewtopic.php?f=90&t=4220
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Re: People not getting web store emails
Posted: Thu May 06, 2021 5:36 pm
Re: People not getting web store emails
Posted: Thu May 06, 2021 5:42 pm
oh...
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sudo opendkim-testkey -d exxoshost.co.uk -s default -vvv
opendkim-testkey: using default configfile /etc/opendkim.conf
opendkim-testkey: checking key 'default._domainkey.exxoshost.co.uk'
opendkim-testkey: key not secure
opendkim-testkey: key OK
If you see Key not secure in the command output, don’t panic. This is because DNSSEC isn’t enabled on your domain name. DNSSEC is a security standard for secure DNS query. Most domain names haven’t enabled DNSSEC.
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host -t any default._domainkey.exxoshost.co.uk
default._domainkey.exxoshost.co.uk descriptive text "v=DKIM1\; k=rsa\; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAklxL/jc94pBcmiBhJjsJG5SEPa0MQUAClcl/pb6/5G1DqSqCb4VB0RdkZIBAkmvEkw1QU........Re: People not getting web store emails
Posted: Thu May 06, 2021 6:37 pm
I noticed you're using the bare domain for your mail server (exxoshost.co.uk)
Try using mail.exxoshost.co.uk as your mail server name, and set the PTR record to this as well.
220 exxoshost.co.uk ESMTP Postfix (Ubuntu) [235 ms]
EHLO keeper-us-east-1c.mxtoolbox.com
250-exxoshost.co.uk
Try using mail.exxoshost.co.uk as your mail server name, and set the PTR record to this as well.
220 exxoshost.co.uk ESMTP Postfix (Ubuntu) [235 ms]
EHLO keeper-us-east-1c.mxtoolbox.com
250-exxoshost.co.uk
Re: People not getting web store emails
Posted: Thu May 06, 2021 6:45 pm
exxos wrote: ↑Thu May 06, 2021 5:42 pm oh...
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host -t any default._domainkey.exxoshost.co.uk default._domainkey.exxoshost.co.uk descriptive text "v=DKIM1\; k=rsa\; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAklxL/jc94pBcmiBhJjsJG5SEPa0MQUAClcl/pb6/5G1DqSqCb4VB0RdkZIBAkmvEkw1QU........
Certainly seeing something there now. Cool. Those mail testers will tell you if it's the *right* thing, though .
BW
Re: People not getting web store emails
Posted: Thu May 06, 2021 6:59 pm
I think this is sound advice, and also I think a big clue to the real cause of the problem lies in the example they gave of "generic" hostnames:
- Screenshot 2021-05-06 at 20.56.03.png (27.3 KiB) Viewed 12683 times
I bet what's happening here is they have some kind of pattern matching going on that thinks "exxoshost.co.uk" is generic hosting provider reverse DNS, because of the string "host" existing in the domain name. Depending on how they have their regular expression setup, tacking a hostname on the front as @xyzzy76 suggests may well stop it from tripping their "generic" pattern match.
Re: People not getting web store emails
Posted: Thu May 06, 2021 7:02 pm
They are all already setup though..
- 2.PNG (29.16 KiB) Viewed 12682 times
Re: People not getting web store emails
Posted: Thu May 06, 2021 7:20 pm
Something like:
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postconf -e 'myhostname = mail.exxoshost.co.uk'Re: People not getting web store emails
Posted: Thu May 06, 2021 7:21 pm
ok ill change it.xyzzy76 wrote: ↑Thu May 06, 2021 7:20 pm Something like:
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postconf -e 'myhostname = mail.exxoshost.co.uk'
Re: People not getting web store emails
Posted: Thu May 06, 2021 7:49 pm
To be fair, that alert was triggered by 12.101.4.84.rev.sfr.net rather than exxoshost.co.uk, which it became later.derkom wrote: ↑Thu May 06, 2021 6:59 pm I bet what's happening here is they have some kind of pattern matching going on that thinks "exxoshost.co.uk" is generic hosting provider reverse DNS, because of the string "host" existing in the domain name. Depending on how they have their regular expression setup, tacking a hostname on the front as @xyzzy76 suggests may well stop it from tripping their "generic" pattern match.
Changing it means also changing the other infrastructure to match (MX record, for example) as most mailers will now check forward, reverse and MX match.
BW